FAQ

We’ve received tons of email that asked almost the same questions, so herewith some of those questions:

Q: How to process the booking?

A: Once we receive your confirmation to book our service, we require 50% nonrefundable deposit to secure the date. A booking confirmation will be sent after we receive the deposit. Bank fees or any transactions fee will be charged to the client. Balance payment should be settled by a month prior to the date or by the latest on the wedding day.

Q: Is it possible if the client decides the photoshoot’s location?

A: Certainly, the client can decide the photoshoot’s location. Entrance fee may apply for some locations and will be charged to the client. We also have some options for photoshoot’s location with no additional entrance fee. Don’t worry the view absolutely stunning!

Q: How much the entrance fee for photoshoot location?

A : The cost for entrance fee depends on the selected location. For your reference: Art Centre at IDR 1.000.000 net, Dreamland Beach at IDR 750.000, Tanah Lot at IDR 500.000 net, Museum Bali at IDR 1.000.000 net. Price is subject to change based on local community policy. Entrance fee will be subject to additional charged and paid by the client.

Q : On the price list mention “included transportation”, what is that mean?

A: It mean that we provide transportation service during the photoshoot session. Start from pick-up service from your hotel/residence to the salon or makeup artist, all photoshoot’s location and drop you back to the hotel/residence after the photo shoot. Transportation service is free of charge

Q : Do you provide wedding or pre-wedding album?

A : Yes, we provide fine art wedding album. Most of our package include wedding album as well. For your reference, the color of album’s cover is subject to change without prior notice depends on the raw material availability.

Q : What is your camera and Do you provide the full resolution?

A : Our main camera is full frame camera with 21 Mega Pixel output and our second camera has 18 Mega Pixel output. Our team normally use Canon or Nikon, depends on the client request. Our camera and lenses from 2009 and we always upgrade our gear.
Certainly, we will provide full resolution. For your reference, during the editing process, the pixel result will slightly less than the original but it won’t reduce the quality of the image.
We believe that the most important is the man behind the gear

Q: When the client will receive the result?

A : We normally provide the sneak peak within 7 days after the photo shoot and will send to you via dropbox. For all result, album and all edited photos will be finished by the latest 6 weeks after the photo shoot. We provide personalize service to our each client and we ensure that we deliver the best result for your album and pictures. All your pictures will be saved in USB drive but depend on your needs, we also can save all your files in Blue Ray or in HDD.
We prepare the video format in PAL and we are available with prior notification for NTSC video format